Strength and Flexibility
Rock Solid Solutions
Information Quality
Information quality problems are all around us:
  • A customer does not receive an order because of incorrect shipping
    information.
  • Products are sold below cost due to wrong discount rates.
  • A manufacturing line is stopped because parts were not ordered due to
    inaccurate inventory information.
  • A well-known US senator gets stopped at an airport (twice) because his
    name is on a government “do not fly” list.
  • Many communities cannot run an election with results that people trust.
  • Financial reform has created new legislation such as Sarbanes-Oxley.

What is Information Quality?
Simply put, it is having the right information, at the right time and place, to the right
people to run your business.  

Information is vital for any function: sales, marketing, procurement, manufacturing
and planning, shipping, finance, human resources, etc.  All companies depend on
information for:
  • Management decision support
  • Completing transactions
  • Operations
  • Supply chain management
  • Customer satisfaction

Industry experts say the cost associated with poor quality information is greater
than 10-20% of revenue. Does your company have the quality of information
needed to run its business?

Fundamental Principles
Treat information as an asset:
  • As an asset, information has value in the same way the facilities of an
    enterprise have value.  
  • Quantify the value of the information to make informed decisions about
    investing in information quality.
  • Understand and manage the risk associated with information.
  • Maximize the value of the information asset.  
  • The value of information can be quantitatively measured based on the
    degree to which it supports the business processes and business
    objectives.

Manage information as a resource:  
  • Information is a resource and is essential to performing business
    processes and achieving business objectives.
  • Apply proven management principles that have been applied to financial,
    inventory, facilities, and human resources.
  • Information is a product of any company’s business processes, just as the
    products a company sells are products of its manufacturing processes.

Our Mission
  • To help companies improve customer satisfaction, increase revenue, and
    decrease costs by managing information as both a resource (a source of
    help) and an asset (a source drawn on by a company for making profit).
  • To promote and integrate the deliberate and intentional management of
    information and data into all aspects of business.
  • To leverage innovation and best practices from other industries, functions,
    and disciplines and apply them effectively to information quality and value.
See the services page and
explore this site for more
information on how we can
help.
Schedule a free initial
phone consultation:
Recent Articles
Data Quality and the Project
Life Cycle.
July 10, 2007 in TDAN.com (The
Data Administration Newsletter)
Do you want
to know more?
© 2005-2008 Granite Falls Consulting, Inc. All rights reserved.
Order here or at your favorite
book seller.
The Information Life Cycle.
May 7, 2008 in The Information
Quality Newsletter from The
Business Intelligence Network.
Danette McGilvray

danette@gfalls.com

Phone: 510-501-8234